Refund policy
Returns & Refunds
At Deadicated Automotive Care, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If you need to return an item, please review our policy below.
Return Eligibility
Returns are accepted within 30 days of the delivery date
Items must be unopened, unused, and in their original packaging
We do not accept returns on used products, sale items, or gift cards
Proof of purchase is required for all returns
How to Initiate a Return
To start a return, contact us at [customerservice@deadicatedautocare.com ] with your order number and reason for return.
Once approved, we’ll send return instructions and the address where you can ship your item.
Items sent back without approval will not be accepted.
Refund Process
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect
Once we receive and inspect the item, a refund will be issued to your original payment method
Refunds typically take 5–10 business days, depending on your bank
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us immediately at [customerservice@deadicatedautocare.com ] with a photo and order details so we can make it right.
Non-Returnable Items
We cannot accept returns on:
Used or opened products
Sale items or gift cards
Hazardous materials or flammable goods
Custom or personalized products